Forum Discussion

Hero+

Re: Screen scale problem with sims 4 on MacBook Pro M1

@Aurore012

I have no idea what is causing it but it is something with the way the OS is dealing with the game in fullscreen mode on your Mac. I've seen a few other reports like this but not many. I've tested on my M1 MacBook Air in fullscreen mode and it doesn't happen.

There's nothing wrong with playing in windowed mode and you can make the game window the size of the desktop.

You could maybe test to see if it is specific settings in your Mac user account by creating a new user account on your Mac and playing in that account to see if it still happens.

5 Replies

Aurore012
3 years ago
Yes well I’ll stay in windowed mode for now and maybe an update will fix this or someone will come up with a solution but thank you for your help!
Bluebellflora
Hero+
3 years ago
@Aurore012

But it’s not a bug, it will be either settings on your Mac or could be some other background app overriding the OS settings. If it was a game issue or OS issue it would be affecting everyone.
Aurore012
3 years ago
And do you have any ideas which settings could be causing this ?
Bluebellflora
Hero+
3 years ago
@Aurore012

Nope. It may some 3rd party software installed causing it.

It may be an SMC issue whereby simply restarting your Mac might reset it.

You could reinstall the OS which would fix any corrupted files that may be causing it.

If you find the cause and a solution, please post back here as it will help others experiencing your issue 🙂
MrHat47
11 months ago
Hey! My girlfriend had the same problem with her M1 Macbook air. Did a few research and found this in a post from 2015 (I know it's old) and it work. The problem seems to be from the RETINA in-game option.
Go to game settings
Graphic settings
Unclick RETINA
Change back to full screen and select the right aspect ratio/resolution
Worked in few seconds, my girlfriend is happy and now I'm her hero.
PS. Going back to play Valorant now