Please list everything you have tried so we're not suggesting troubleshooting unnecessarily.
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Is there a lastCrash report in your Sims 4 folder from when this happens? If so, please copy and paste the contents here.
I just started getting this crash today - and I swear I was just playing yesterday and it worked fine! Even with mods!
Now, I've removed the mods folder, restarted Origin, then repaired the game in Origin, but it still just crashes during the initial loading screen.
I'm on a Macbook Pro Retina 13-inch Early 2015
Graphics is Intel Iris Graphics 6100 1536 MB
Currently running Monterey 12.6
Mac's crash report:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000014d8c1030
Exception Codes: 0x0000000000000001, 0x000000014d8c1030
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [32679]
Edit to note: Just realized repairing the game doesn't delete the cache. Deleted the cache. Still crashes. :-(
Last crash file in Sims 4:
Num Save Errors: 0
Num Load Errors: 0
Current Game State: 0xdd4141d5
LoadingScreenActiveFlag: 1
Origin Version: 10,5,115,51547
Modded: False
SystemInfo: Mac OS X Version 10.16 (Build 21G115) GPU: Intel Iris Graphics 6100 macOS Metal driver 0.0.0.0
(baseaddr) 0x7ff812fa4000,'libsystem_platform.dylib' 0x10df1e000,'The Sims 4' 0x10df1e000,'The Sims 4' 0x10df1e000,'The Sims 4' 0x7ff812f8c000,'libsystem_pthread.dylib' 0x7ff812f8c000,'libsystem_pthread.dylib'(/baseaddr)
Edit to note: Just realized that repairing doesn't delete the cache. Deleted the cache. Still crashes.
Not sure what cache you're referring to. Follow these steps to launch a new clean game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
(Which cache file: The thumbnail cache - the one that you need to delete if a mod screws things up and then they stayed screwed up after removing the mod.)
But yes, thank you, moving the entire Sims 4 folder onto my desktop worked. I've been able to replace all my saves and the tray and the crash has not repeated. I've put some mods back in so far, but not all - going slow trying to figure out if any of them caused the crash. But it's odd though, since they were running fine and had no errors the day before; then after adding nothing and updating nothing suddenly it wouldn't open. If I can't find a mod that caused the game to stop opening... then I guess just bad luck and fingers crossed it doesn't happen again?
