Go into Documents > Electronic Arts > The Sims 4 and open the Options.ini file. Scroll down to find fullscreen and change the 1 to a 0. Your game should now open in windowed mode which will hopefully fix the issue.
Hi, when you said scroll down and change to fullscreen, where could I find those? I have opened Optionini file and it stays in "get info" screen
Thank you. Btw, how do we restore the saved game from before we created new folder on the desktop? My game crashes before, then I drag and create new folder on my desktop. But when I launch it, the saved game wasn’t there anymore.
Thank you!
