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Mayahj77's avatar
Mayahj77
Rising Newcomer
7 months ago

Re: Unable to start: The Sims 4 is already running - Mac only

I deleted my game because it kept acting crazy so when I downloaded it back, and tried to open the ea app it's saying that the sim's 4 game is already running but it's not popping up on my MacBook so I tried to dit again and it was saying that the game was launching but also that it was an error because the game was already running. It's still not popping up on my MacBook, and every time I try to play thats all that's keep popping up from it. I restarted the ea app about ten time's, I deleted it about five time's, and did the app recovery five time's, and nothing is working.

1 Reply

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    7 months ago

    Mayahj77​ 

    It's a very common error caused by the user not granting the game access to the Documents folder when macOS prompts. See the opening post for further troubleshooting.

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