Re: [WORKAROUND] Pointer clicks off-target on Macs with display camera notch

Hi! When in full screen, the pointer doesn't click on where it should. Like I'd have to press it under a selection to click something and it's like that for the whole game. I did install the game as new from origin

Hello @marounn_ 

I heard there are a couple of possible workarounds you can try for this problem:

• Look for The Sims 4.app in Applications.  Right-click the app > Get Info.  Then check the box for "Scale to fit below built-in camera"

OR

• In your game settings, set the resolution to a lower setting.

I recently bought the new MacBook Pro with M1 chip. It has version 12.0.1 of macOS Monterey installed. Ever since I started playing the Sims on this Mac, I am suddenly less able to click buttons. I need to click about half an inch below a button to be able to click is. But some of the buttons, such as work, relations etc. are so low that I can't click them. So now the relations tab is open all the time and I am unable to click the other tabs (I included a screenshot to explain what tab I mean). It's also very hard to switch sims, because those buttons are very low as well. Please help me. What do I do to fix this?

Hi! Wow, in windowed version it works just fine. Thanks! Lets hope EA will come through with a solution for the full screen problem soon then 🙂

I have very kindly been given a new 16" M1 Max - and, frankly, this MBP is insane! All the issues I was having on my old 2016 MBP are gone - but I now have a new problem; there seems to be some kind of 'offset' between where the mouse pointer is and what's actually being highlighted (for example, if I'm trying to select floors, it highlights styled rooms).

This is actually the main issue - I cannot select floors at all. I've messed about with the resolution and (both within the game and in macOS settings), but no matter what I have it set to, the problem persists. Now, as this machine hasn't been around long, I'm not really expecting much help here, but I was hoping someone might have some suggestions (EA tech bods, any ideas...?).

Tried taking a screenshot but, even though I've got 'show mouse pointer' selected in the screenshot app settings, it's impossible to include it in the shot, so you'll just have to visualise it. Imagine the pointer is on floors, but it's showing 'styled rooms' as selected.

I do wish there was a keyboard shortcut key combo. 

There is one slight quirk with these new MBPs - they don't have an 'alt' key - took me a while to realise that it's now labelled 'option' (still works for free-placing).

Okay, upon further investigation, it appears that this issue is peculiar to running the game in full screen mode - the problem doesn't exist if I run it windowed. The native resolution for the 16" M1 Max screen is 3,256 x 2,234, which seems very strange, that's not 16:9. 3,256 is divisible by 16 and 9, but 2,234 isn't divisible by 9 or 16. The windowed mode resolution is 3,256 x 1,970 (which I've just done the maths - the ratio is 16:5.82! 1,970 isn't divisible by 5.82. Apple, go home, you are DRUNK!

Consider this a heads up should you be considering one of these beasts - I don't know how EA/Maxis are going to be able to work with this. 

Just opened up Sims on my new 14" MacBook, however the cursor seems to actually be hovering over the object it is right below on. I'm trying to play the game in fullscreen, are there any game options that I should check? My display type is fullscreen, laptop mode is off, resolution 3,024x1,964. Thank you!

hello. i am having troubles with my mouse cursor, but only with the sims 4. i use a macbook pro (this is actually a new laptop and i recently switched my game over to this laptop from my old macbook air. i did not have this problem on my macbook air) when i hover over something i want to click on i cant do anything unless i move my cursor below the thing i want to click on. this makes accessing anything on the bottom of the screen virtually impossible. my mouse is totally fine when i use my laptop for anything else, but as soon as the sims 4 boots up it starts acting up again. it effects every part of the game, from the main menu, cas, build mode, and live mode. and for additional information this issue started when i was just using the trackpad but i recently got a bluetooth mouse and there is no change between the mouse and the trackpad. any ideas on what could fix this? 

I feel like you’re describing my problem. Also a new MBPro, switched from MBAir, same issue with the mouse. Hope someone helps us solve it!

@smcnerd33 , I'm going to move your post to Sims 4 Mac forums. This is for older Sims games on both Mac and Windows. 🙂

oh thank you! sorry I’ve never posted on here before so I was a little confused on how to properly ask my question lol 

yes my mac is the new 2021 pro 

Hi!

ive been playing the sims 4 on Mac for a long time now and I’ve finally had enough. Whenever I open the game it enlarges everything outside of the game. Icons, the dock, other open app windows.

Putting the game into windowed mode fixes it but I don’t like to play that way and putting it back into full screen doesn’t help. I tried to change the UI and that helped for a time however the things outside of game were still a bit larger than normal, but then I kept fiddling with it and now it’s back to being massive.

anybody got any permanent solutions?

thank you!

I managed to figure that out after some more playing around. And I have the right resolution but then I can’t click directly on buttons… if that makes sense. To click on ‘game options’ for example I have to move the curser down below the button. I’ve tried repairing the game etc, but it won’t fix…

@abster_claire 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162