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laiimarie's avatar
laiimarie
6 years ago
Solved

recently put sims 4 onto hard drive, screen not loading

Hello everyone! I recently put The Sims 4 onto my hard drive and it worked, however... the screen is stuck on the loading screen that shows The Sims 4. Nothing is loading, yet music is playing. I p...
mac
  • Bluebellflora's avatar
    Bluebellflora
    6 years ago
    @laiimarie

    It sounds like a bit of a mess ☹️ This is where everything should be by default:

    The Sims 4 game - should be in Macintosh HD > Users > User > Applications
    The Sims 4 Packs - wherever the game is installed to, by default above
    The Sims 4 user data (saves etc.) Macintosh HD > Users > User > Documents > Electronic Arts

    The Sims 4 user data folder, and the Electronic Arts one if doesn't already exist, are created when you first launch the game. I would suggest reversing the symlink and get your game working in its intended locations first including getting your CC to work. Once it's working then try the symlink again.
laiimarie's avatar
laiimarie
6 years ago
@Bluebellflora My hard drive is already formatted to Mac Os Extended (Journaled), as stated in your article. Would I have to reformat it again?

When I also reformatted it again to make the game work, I had no EA folders in my documents. I played the game as normal and the game was in my applications, not on the desktop anymore. That is when I created the sym link for my cc.

Do you know where I may have went wrong? Or why I would have to reverse the sym link now?
Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@laiimarie

It sounds like a bit of a mess ☹️ This is where everything should be by default:

The Sims 4 game - should be in Macintosh HD > Users > User > Applications
The Sims 4 Packs - wherever the game is installed to, by default above
The Sims 4 user data (saves etc.) Macintosh HD > Users > User > Documents > Electronic Arts

The Sims 4 user data folder, and the Electronic Arts one if doesn't already exist, are created when you first launch the game. I would suggest reversing the symlink and get your game working in its intended locations first including getting your CC to work. Once it's working then try the symlink again.
  • laiimarie's avatar
    laiimarie
    6 years ago
    @Bluebellflora Yes! This worked.

    It took some trial and error when reversing it, but I finally got it to work. If anything else goes wrong, I will let you know, but hopefully it doesn’t.

    Thank you so much!
  • laiimarie's avatar
    laiimarie
    6 years ago
    @Bluebellflora I think I spoke too soon lol.

    Everything was working well. I redownloaded cc and put them into the documents > electronic arts > the sims 4 > mods. It was fine.

    I decided to test if everything was okay again, considering I just downloaded a lot of cc... turns out, it’s not! It would not let me get onto the sims, because it says “game data is missing or damaged. if you have to remove them and try again. if not, repair or reinstall the sims 4.”

    I already tried to repair it - it was the same result.

    Is reinstalling my best chance of fixing it or is there anything else I can do?
    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      6 years ago
      @laiimarie

      What if you move out the CC from the Mods folder, trash the localthumbcache.packge file and then load up your game? If it was working fine, then you added a bunch of new CC and it stopped working, chances are it's something in the new CC you added.

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