I've just followed the steps to reset the origin cache and re install to the latest version and it still says the base game is installed and ready to play when it's not even installed.
EA StaffHi @nham23,
There might be some files left in your computer from a previous installation of the game. In this case, I would try to make a manual uninstallation of The Sims 3.
A fellow simmer, Bluebellflora, has made a guide on how to uninstall and reinstall The Sims 3 on Mac, you might want to take a look 😉
Let us know if that helps,
-Mai
I've followed those steps and it still shows the base game and expansion packs as installed and ready to play. There is no trace of the game or any data relating to it left on my system. I honestly have done everything I could and nothing has worked.
