Sims 4 add on
My high school years pack is no longer in my game and it wasn’t me to re pay I need help getting my add on pack back
Forum Discussion
3 Replies
EA_SolaireCommunity Manager
Hi nyadababy
Please check the order history on your EA account- are you seeing the purchase there for your pack?
No it’s not showing In my history at all I bought it April 7 and I didn’t receive no email with a purchase code so I’m not really sure how to get it back in my game
- EA_Solaire
Thanks for checking, I'd recommend you get in contact with the live support team so they can review your account and billing details a bit further to see what's happened.
You can submit a help request to speak with live support here.
