sims 4 application not responding
On origin when I click to play the icon for the sims 4 bounces in my dock and it doesn't open and when it stops bouncing and I try to click on it it still doesn't open, I right click on it and it say...
Forum Discussion
I have the exact same problem and I tried all the solutions given, other than the TS4 one because my Mac told me I would no longer have the Sims 4 on my iCloud and I need it to stay there, and none of them solved the issue. I have tried to contact customer support but they don't seem to be responding. Does anyone know how I could solve this issue?
@Izzybela14
You need to try a new clean Sims 4 folder to figure out what could be causing the problem. If you use CC/Mods there’s a pretty good chance one or more items could be the culprit.
You need to try a new clean Sims 4 folder to figure out what could be causing the problem. If you use CC/Mods there’s a pretty good chance one or more items could be the culprit.
Okay, so I deleted all my saves and mods and uninstalled then reinstalled the game. After which I quit Origin and tried to open the game via Finder. This time it loaded for a while before taking me back to Origin again. However, I did make a bit of an observation, in my Sims 4 folder there is an txt document labeled, "LastCrash.txt". Every time my game crashes the time of creation for the document updates to the current time. I tried reading the document but its all code. I'm not sure what to do.
- @Izzybela14
Deleting saves and mods is not the same as trying a new clean Sims 4 folder. Please try the new Sims 4 folder. Full instructions on steps to follow here - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163That worked!! Thank you so much for your help!!
