Sims 4: Cannot Save Sims in CAS
I am playing Sims 4 on a Mac. After I recently updated my game, I have not been able to save sims in CAS because their library photos will not load when I click the checkmark and try to start the g...
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@jordyndda It sounds like you already did almost everything that would be recommended. But it might be worth running the Origin reset tool and disabling Origin in-game, if you haven't already. And it's a good idea delete or move your TS4 game folder before each troubleshooting step, just to keep things simple.
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
Someone with more expertise than I have will probably have more ideas when she shows up; in the meantime, it would be helpful to know the specs of your mac, as described in the following post. Please also list the packs you have installed.
I can try resetting Origin. I reset it a few days before this issue started in my game so I'm not sure if that will work.
Specs of my Mac:
- Operating System: macOS High Sierra Version10.13.6
- Mac model: MacBook Pro 13inch mid-2012
- Processor: 2.5 GHz Intel Core i5
- Memory (RAM): 4 GB 1600 MHz DDR3
- Graphics: Intel HD Graphics 4000 1536 MB
Packs Owned:
- Get Together
- Get to Work
- Seasons
- Cats and Dogs
- Vampires
- City Living
- Outdoor Retreat
- Spa Day
- Toddler Stuff
- Laundry Day
- Parenthood
- Jungle Adventure
- Dine Out
- Fitness Stuff
- Kids Room Stuff
- Romantic Garden Stuff
- Spooky Stuff
- Cool Kitchen Stuff
- Perfect Patio Stuff
- Luxury Party Stuff
@jordyndda Do you really only have 4 GB RAM installed? From your other specs, I'd expect it to have shipped with 8 GB. That may be exactly the problem, though. TS4 is not my area of expertise, but from your specs, I would suspect that your computer is running out of memory. You have only 4 GB RAM installed, and High Sierra could be taking almost 3 GB of that. TS4 is easier to run on weaker hardware than its immediate predecessor, but a little over 1 GB of available memory isn't nearly enough for the game to maneuver, especially in CAS.
An interesting thought. My computer is one of the older models that did ship with 4GB RAM. I might have to look into this a bit more. It's run for quite some time without an issue with High Sierra installed, but maybe it has come to that point.
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