8 months ago
sims 4 causes computer to crash and restart
Hey guys, is anyone else having this issue? ever since the latest update, after playing for 5 minutes, the game will crash and my laptop restarts. I've turned my mods off so they wouldn't interfere and have cleared cache, repaired the game multiple times, and checked to make sure there is enough app storage available. My Mac is running on Catalina v10.15.7 and I haven't have any issues until now.
Follow these steps to launch a new clean game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
Does it still happen with none of your current user data in the new Sims 4 folder?