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camrynmichelle's avatar
2 months ago
Solved

Sims 4 crashing during launch

My Sims 4 game is crashing during launch and I can't figure out how to fix it. I've removed the tray and Mods file before launch, removed options.ini from the Sims 4 file, tried repairing the game through the EA App, uninstalled and reinstalled the game and restarted my computer several times and nothing is working. 

This is what the lastCrash.txt file says:

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>7445e4bc65850c6d67870ddc</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macx86</sku><createtime>2025-01-15 01:22:40</createtime><buildsignature>Local.Unknown.Unknown.1.112.481.1230-1.200.000.646.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x1104d90</categoryid><stack> 0x1104d90 0x3fdd 0x600 0x7fa79 0x7ed68 0x18a851 0x1667c5 0x15aa7c 0x178e2 0x30fcf 0x337bf 0x13efec3 0x13cbb36 0x13cb5cb 0x1386d8f 0xf741d0 0x120e2ab 0xfa49b8 0xfa4045 0x2ebf 0x333b 0x18de 0x71630 0x102056</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 3.97<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0x0<br />LoadingScreenActiveFlag: 1<br />Origin Version: 13,363,0,5876<br />Modded: False<br />SystemInfo: Mac OS X Version 14.7.1 (Build 23H222) GPU: Intel UHD Graphics 617 macOS Metal driver 0.0.0.0<br />Architecture: x86_64<br />(baseaddr) 0x10b3a4000,'The Sims 4' 0x7ff80fbcd000,'libsystem_platform.dylib' 0x0,'' 0x7ff80fa48000,'libsystem_c.dylib' 0x7ff80fa48000,'libsystem_c.dylib' 0x7ff81a189000,'Metal' 0x7ff81a189000,'Metal' 0x7ff81a189000,'Metal' 0x7ff81a189000,'Metal' 0x7ffa2557c000,'AppleIntelKBLGraphicsMTLDriver' 0x7ffa2557c000,'AppleIntelKBLGraphicsMTLDriver' 0x10b3a4000,'The Sims 4' 0x10b3a4000,'The Sims 4' 0x10b3a4000,'The Sims 4' 0x10b3a4000,'The Sims 4' 0x10b3a4000,'The Sims 4' 0x10b3a4000,'The Sims 4' 0x10b3a4000,'The Sims 4' 0x10b3a4000,'The Sims 4' 0x10b3a4000,'The Sims 4' 0x10b3a4000,'The Sims 4' 0x10b3a4000,'The Sims 4' 0x7ff80fc03000,'CoreFoundation' 0x7ff80fc03000,'CoreFoundation</contextdata></report>

I feel like it is also important to note that my game is installed on an external hard drive, however I have played with it several times since moving it over and this is a new issue. There are no error messages, it just says it quit unexpectedly and asks if I want to report it to Apple. Any help would be appreciated, I'm at a loss right now. 

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