Forum Discussion
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
- mcutting2175 years agoRising Newcomer
I'm having the same exact problem - I've repaired the game, removed all of my mods, created a clean folder, uninstalled and reinstalled origin and updated my Mac.
This is my Mac info:
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
3.1 GHz Dual-Core Intel Core i5
8 GB 2133 MHz LPDDR3
Intel Iris Plus Graphics 650 1536 MB
- Bluebellflora5 years agoHero+@mcutting217
Can you attach your Config.log file to a post here please.
Can you disable Origin in-game and see if that helps - https://bluebellflora.com/2017/12/23/disable-origin-in-game/- mcutting2175 years agoRising Newcomer
I did disable origin in game, nothing. here is log
- 5 years ago
Hi! This is my Mac information:
MacBook Air (13-inch, early 2015) running macOS Catalina 10.15.6
1.6 GHz Dual-Core Intel Core i5
4 GB 1600 MHz DDR3
Intel HD Graphics 6000 1536 MB
- Bluebellflora5 years agoHero+@andreaim24 @mcutting217
Thanks both 🙂
Could you create a new user account on your Mac and see if it still happens. Don't copy over any saves, keep it as a new, clean game with none of your user data. If you need help setting up a new account you can read this article - https://support.apple.com/en-gb/guide/mac-help/mtusr001/mac- 5 years ago@Bluebellflora With no Mods?
About The Sims 4 Technical Issues - Mac
Community Highlights
Recent Discussions
- 21 hours ago
- 22 hours ago
- 23 hours ago