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abigailsnathan's avatar
abigailsnathan
5 years ago

Sims 4 crashing on Mac

Hi--I've been having issues with my Sims 4 for several months. The game runs for about two minutes and then the time freezes and I can't click anything, and I get an error saying "system has run out ...
mac
abigailsnathan's avatar
abigailsnathan
5 years ago

I have a Macbook Air (M1; 2020). The chip is an Apple M1, 8 GB of memory, Macintosh HD startup disk. I'm currently running Big Sur, version 11.1.

Attaching a screenshot from my Activity Monitor so that you can take a look. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @abigailsnathan

    Is that picture of Activity Monitor taken when you get the out of memory error? Strange because it's showing enough RAM available. How much free storage space do you have on the internal drive? If there isn't much that may explain it. This is a good Apple article explaining memory - https://support.apple.com/en-gb/guide/activity-monitor/actmntr1004/mac

    When this happens how much RAM is the game showing as used in Activity Monitor? Make sure you have columns showing Memory, Real Memory, Purgeable Memory and Compressed Memory. You can add these by right clicking on the header bar and selecting them. You can also rearrange the columns.
    • abigailsnathan's avatar
      abigailsnathan
      5 years ago

      Thank you in advance for your help! I have a ton of storage available on the internal drive, about 404GB of my 500GB.

      Attaching an updated photo of Activity Monitor will all of those columns showing. It's strange because I've had this issue now with two computers, could it be a problem with Origin instead of my operating system?

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