Sims 4 does not launch from Origin.
Sims 4 does not launch from Origin. Here is what I have already tried in order of how I tried them: -updated game -repaired game -ran reports and deleted any corrupt mod files -moved sims 4 ...
Forum Discussion
@heytherehil
Origin must be running in the background for the game to run. Try the Origin reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/
Origin must be running in the background for the game to run. Try the Origin reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/
Hey there!
Thanks for your prompt response (I have read many of your posts and your fixes have helped me a ton in the past!!)
Unfortunately I followed those steps and it is still not launching. I know that someone once said you have to be logged in as administrator? That may be the issue but I do not know how to check that.
- @heytherehil
🙂
After running the reset tool did you get the confirmation popup that preference and cache files had been deleted?
Running as administrator only applies to Windows.
When you say it won't launch what exactly is happening? Is the game bouncing in the Dock then disappearing? Is it part launching then disappearing?
Have you tried launching it in a new user account on your Mac?Yes I did get the confirmation pop up. (Duly noted about the administrator piece, thank you!)
What happens is I press the orange "play"button, the origin launcher disappears and the loading rainbow turns just like it would if the game begin to launch, and then the origin launcher window reappears with the "play" button as if nothing happened.
I have not tried launching it in a new user account. Does that mean making a totally new origin account?
Thank you, even though it's not working I feel like I'm actually progressing and taking steps here!!
- @heytherehil
Hopefully we can figure it out 🙂
You will be able to access Origin and login using your current account details. Once logged in press play in Origin to try and launch the game. Even though the game is probably installed in your normal user account Applications folder (unless you have changed the default location), Origin installs by default to the Macintosh HD/Applications folder (again, unless you changed this) and can still see and run the game in the new user account.
