Sims 4 ed35e0ea:29f00e76:00000000:18a1dd51
I have just updated my computer to macOS Monterey but when it was finished I tried opening Sims 4 and I got an error message: Unable to start: The Sims 4 is already running. [ed35e0ea:29f00e76:000...
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First, let's check the location of your Sims 4 folder(s). Please open Terminal and copy and paste the following command then hit Enter/Return:
find ~ -type d -name "*The Sims 4*" 2>/dev/null
After a little while it will return the results of the search. Please copy and paste the results in a post here.
Here are the results from the search:
/Users/jossi/Applications/The Sims 4 Packs
/Users/jossi/Applications/The Sims 4.app
/Users/jossi/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app
Normally I access my saves, mods, etc at [Users/jossi/Documents/Electronic Arts/The Sims 4], if that helps at all.
Yep, the results aren't showing any of your user data. Try this, it will search all user accounts and externals:
find / -type d -name "*The Sims 4*" 2>/dev/null
Here's the next search:
/Library/Application Support/Origin/LocalContent/The Sims 4
/System/Volumes/Data/Library/Application Support/Origin/LocalContent/The Sims 4
/System/Volumes/Data/Users/jossi/Applications/The Sims 4 Packs
/System/Volumes/Data/Users/jossi/Applications/The Sims 4.app
/System/Volumes/Data/Users/jossi/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app
/System/Volumes/Data/Users/jossi/Documents/Electronic Arts/The Sims 4
/Users/jossi/Applications/The Sims 4 Packs
/Users/jossi/Applications/The Sims 4.app
/Users/jossi/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app
/Users/jossi/Documents/Electronic Arts/The Sims 4
Jocelyns-iMac:~ jossi$- @jtamai5
Thanks. Have you launched the game between the first Terminal search and the second? There is now an Electronics Arts > The Sims 4 folder in your Documents folder. Apart from that, there is no other Sims 4 folder containing your saves etc. on your Mac.
When you say you can't play the saves, maybe they have filenames which the game can't load? Could you attach a screenshot of the contents of your saves folder?
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