Forum Discussion

maisieg04's avatar
maisieg04
Seasoned Newcomer
4 months ago
Solved

Sims 4 Expansion Packs Disappeared

All of my sims 4 expansion packs have disappeared from my game library. Although i can find them on my previous purchases list they are not appearing as owned and is asking me to purchase them when i...
downloads
ea app
expansion packs
game packs
install language
stuff packs
  • EA_Solaire's avatar
    EA_Solaire
    4 months ago

    Hi there maisieg04​ 

    Try clearing the cache for the EA app following these steps, let me know if you're still having issues then. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
4 months ago

Hi there maisieg04​ 

Try clearing the cache for the EA app following these steps, let me know if you're still having issues then. 

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,148 PostsLatest Activity: 23 hours ago

Community Highlights