Sims 4 flickering after June 19th patch
Hi, after updating my game on the latest patch on June 19th my game has been flickering and glitching out on the main menu, and all in gameplay. During the loading screen, there are little black dots...
Forum Discussion
@Emmylerose It would still be helpful if you could post your computer's specs. They're probably fine, but it doesn't hurt to check.
gather mac specs: https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/4756624#M4
It's always possible something in your TS4 game folder was corrupted by the patch. You can test this by dragging the entire folder out of Documents and onto your desktop. When you launch the game again, a clean folder will spawn; if you can play using this folder without seeing the issue again, you can move your saves and other content into it from your old folder.
You can run the Origin reset tool for macs, on the off chance that Origin's the source of the problem. It's also worth trying to play with Origin disabled in-game.
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
Unsure if I'm doing this correctly but my specs are:
Model Name: MacBook Pro
Model Identifier: MacBookPro12,1
Processor Name: Intel Core i5
Processor Speed: 2.9 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 8 GB
Boot ROM Version: MBP121.0176.B00
SMC Version (system): 2.28f7
Hardware UUID: 18B2DD6F-35FD-55CB-A135-4C5A976B0561
If it helps, the same day I updated my laptop as well as the sims 4 patch. That could have something to do with it possibly.
I've tried both of your suggestions there and neither helped.
- @Emmylerose
I edited the serial number of your Mac out of your post, you should never reveal it publicly 🙂
The link that @puzzlezaddict gave in her previous post explains all of the information we need to help you, please can you provide it?
If possible, please could you post a video of the issue?
Could you also set up a new user account on your Mac and try to play a brand new, clean game without any of your saves/CC etc. from your current user account. Does the issue still persist?Oh, my mistake! Thank you for that.
Version: 10.11.6
Model: MacBook Pro (Retina, 13-inch, Early 2015)
Processor: 2.9 GHz Intel Core i5
Memory: 8 GB 1867 MHz DDR3
Graphics: Intel Iris Graphics 6100 1536 MB
I do have an antivirus, it's Avast.
My expansion packs are:
Outdoor Retreat, Vampires, Spooky Stuff, Holiday Celeb, Cool kitchen stuff, parenthood, get together, get to work, city living and cats and dogs.
I have CC but it's all been removed, the problem persists.I tried making a new user and sims 4 but it made no difference, in fact it got worse.
It isn’t letting me upload a video, it won’t support the format. It’s quick flickers throughout the whole screen (on individual words so it’s difficult to read) it’s mostly on the options menu
Hummm. Let's get your graphics settings back to default first of all, go into Documents > Electronic Arts > The Sims 4 and trash the Options.ini file. Load the game and then go into the game options and set to windowed mode, don't change any other graphics settings. If it persists is it in just the game window or the whole screen, including the menu bar at the top?
