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I edited the serial number of your Mac out of your post, you should never reveal it publicly 🙂
The link that @puzzlezaddict gave in her previous post explains all of the information we need to help you, please can you provide it?
If possible, please could you post a video of the issue?
Could you also set up a new user account on your Mac and try to play a brand new, clean game without any of your saves/CC etc. from your current user account. Does the issue still persist?
Oh, my mistake! Thank you for that.
Version: 10.11.6
Model: MacBook Pro (Retina, 13-inch, Early 2015)
Processor: 2.9 GHz Intel Core i5
Memory: 8 GB 1867 MHz DDR3
Graphics: Intel Iris Graphics 6100 1536 MB
I do have an antivirus, it's Avast.
My expansion packs are:
Outdoor Retreat, Vampires, Spooky Stuff, Holiday Celeb, Cool kitchen stuff, parenthood, get together, get to work, city living and cats and dogs.
I have CC but it's all been removed, the problem persists.
I tried making a new user and sims 4 but it made no difference, in fact it got worse.
It isn’t letting me upload a video, it won’t support the format. It’s quick flickers throughout the whole screen (on individual words so it’s difficult to read) it’s mostly on the options menu
- Bluebellflora8 years agoHero+
Hummm. Let's get your graphics settings back to default first of all, go into Documents > Electronic Arts > The Sims 4 and trash the Options.ini file. Load the game and then go into the game options and set to windowed mode, don't change any other graphics settings. If it persists is it in just the game window or the whole screen, including the menu bar at the top?
- 8 years ago
I did what you said, going into window mode the flickers are just on the game screen. It flickered worse and got black spots - I attached a photo of them.
Since i’m unable to post a video, the glitches on the second photo is what is happening but repetitively and all over the screen.
My gameplay is quite slow now, assuming my laptop meets the requirements since you didn’t mention anything wrong?
- Bluebellflora8 years agoHero+
Eww, that looks horrible!
Can you move your Mods folder to the desktop, repair your game in Origin then try again. Try toggling Edge Smoothing on and off too.
If it's still not working please try this:
- In your Applications folder right click on the Sims 4 app and select Show Package Contents.
- Navigate to Contents > Mac OS.
- Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. If there is another file in the folder, The Sims 4.par, leave it alone.
- Now open Origin, click on The Sims 4 in your Games Library and click on Download.
About The Sims 4 Technical Issues - Mac
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