Sims 4 Freezing Constantly Since Update

Question

Product: The Sims 4Platform:MacWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? the latest versionWhat expansions, game packs, and stuff packs do you have installed? I have city living, cottage living, seasons, discover university,&nbsp;get to work, dream home decorator, parenthoodSteps: How can we find the bug ourselves? Open the sims on Mac, try to play for no more than 10 minutes and that's it. Doesn't matter whether I'm in CAS mode, build, game, anything. What happens when the bug occurs? The screen freezes indefinitely.What do you expect to see? the screen freezesHave you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? No‌Ever since the infant update my sims 4 games is freezing every 3-5 minutes of gameplay. The only way to exit the game is to turn off my computer when this happens. I have uninstalled and reinstalled the game as well as origin, and even deleted all of my previous files, mods, etc. and saves so as to confirm that the issue is with the game itself, and not any CC. The issue persists.&nbsp;

bluebellflora · Answer

@denman4me&nbsp;

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162

Follow these steps to launch a new clean game and see if it still happens - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163

denman4me · Answer

My Mac is updated to Ventura 13.01I am attempting to play the normal version of Sims 4, I am not running any antivirus, I am not using and CCs/mods (I did previously, but I have deleted the old EA folder and completely reinstalled the game (it is literally a blank slate, my saves are all gone, etc., the EA documents folder is&nbsp;only content that comes with the game itself now), and I have another 240GB of storage available on my mac. I've launched a clean game, I've repaired the game, and made sure that origin is dsiabled, none of the above has worked, the issue persists.&nbsp;

bluebellflora · Answer

@denman4me&nbsp;

All the info asked for in the link please, not just which OS you are running.

Current version of Ventura is 13.2.1, not 13.01.

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Sims 4 Freezing Constantly Since Update

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