sims 4 freezing/crashing when loading household
Hi there! I'll try to make this sound as clear as possible so I don't confuse anyone. When I load a specific household for the first time, during the loading screen it will freeze and the infamous rainbow spinning (Mac) cursor pops up. So I have to force quit it. But if I load another household, it will work just fine and load properly. I have removed my mods folder, checked to make sure all were up to date, checked for any broken cc, done the 50/50 with my mods folder who knows how many times, and I looked through answers HQ for possible answers before last resorted to posting this. Is it a broken mod, broken cc, mods conflicting, corrupt save because of mods, or maybe something with the Resource.cfg? At this point, I'm willing to take any solution. Also, a LE always generates when I load the game, could this be the reason my game is not working? I tried using BetterExceptions and Last Exception Assistant, but none could tell what is wrong. I'll attach it below. But anyway, if anyone could help please do. Thank you so much in advance!
Mac Specs:
- MacBook Air, 13-inch, 2017
- Processor: 2.2 GHz Intel Core i7
- Memory: 8 GB 1600 MHz DDR3
- Graphics: Intel HD Graphics 6000 1536MB
- Mojave
Last Exception:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>7d161ba66d9a4bac5e77b549</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-03-22 14:01:34</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1220-1.200.000.440.Release</buildsignature><categoryid>player_planned_drama_node.py:99</categoryid><desyncid>7d161ba66d9a4bac5e77b549</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object has no attribute 'situation_id' (AttributeError: 'NoneType' object has no attribute 'situation_id') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 114, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 110, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 356, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\injector.py", line 23, in _wrapped_function File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\zone_spin.py", line 94, in _turbolib_on_late_zone_load File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 558, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1476, in update File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2020\Tmex-BetterExceptions\PublicUnlock.py", line 13, in _unlock File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2020\Tmex-BetterExceptions\tmex_BetterExceptions_Hooks.py", line 96, in tm_be_class_exceptions File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\injector.py", line 23, in _wrapped_function File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\exceptions_feedback.py", line 18, in _on_exception_occurrence File "E:\Builds\MCCC_7_0_0\mc_cmd_center\mc_utils.py", line 145, in _wrapper_function File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1460, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 627, in on_enter File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 279, in on_situation_creation_during_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\player_planned_drama_node.py", line 99, in on_situation_creation_during_zone_spin_up AttributeError: 'NoneType' object has no attribute 'situation_id' rtim=0 Client Session Time: 42.73 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,65,38147 Modded: True SystemInfo: Mac OS X Version 10.14.6 (Build 18G103) GPU: Intel HD Graphics 6000 macOS Metal driver 0.0.0.0 </desyncdata></report>
<report><version>2</version><sessionid>7d161ba66d9a4bac5e77b549</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-03-22 14:01:52</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1220-1.200.000.440.Release</buildsignature><categoryid>player_planned_drama_node.py:144</categoryid><desyncid>7d161ba66d9a4bac5e77b549</desyncid><systemconfig/><screenshot/><desyncdata>Exception occurred while attempting to populate a repeated field: (AttributeError: 'NoneType' object has no attribute 'serialize_to_proto') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 203, in c_api_server_tick File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 403, in call_save_game_gen File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 411, in request_client_disconnect_gen File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 419, in save_to_scratch_slot_gen File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 437, in save_game_gen File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 480, in _save_game_gen File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 539, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 512, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\injector.py", line 23, in _wrapped_function File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\zone_spin.py", line 173, in _turbolib_on_zone_save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1528, in save_zone File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 512, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 425, in save File "T:\InGame\Gameplay\Scripts\Server\distributor\rollback.py", line 32, in __exit__ File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2020\Tmex-BetterExceptions\PublicUnlock.py", line 13, in _unlock File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2020\Tmex-BetterExceptions\tmex_BetterExceptions_Hooks.py", line 96, in tm_be_class_exceptions File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\injector.py", line 23, in _wrapped_function File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\exceptions_feedback.py", line 18, in _on_exception_occurrence File "E:\Builds\MCCC_7_0_0\mc_cmd_center\mc_utils.py", line 145, in _wrapper_function File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 425, in save File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\player_planned_drama_node.py", line 144, in save AttributeError: 'NoneType' object has no attribute 'serialize_to_proto' rtim=0 Client Session Time: 42.73 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,65,38147 Modded: True SystemInfo: Mac OS X Version 10.14.6 (Build 18G103) GPU: Intel HD Graphics 6000 macOS Metal driver 0.0.0.0 </desyncdata></report>
</root>
- @taylorgrayyy
Do you have some kind of Mod enabling hidden objects or changes to the build/buy mode? It looks like you're using TwistedMexi's Better Exceptions Mod so the best place to ask for Mod advice would be on their site. Your game works fine without Mods so it's a 3rd party content issue.
