Forum Discussion

Not applicable

4 years ago

Solved

Sims 4 game keeps freezing on MacBook

Hi! I was recently playing a new save file when my game started freezing up constantly. I mean like every 2-3 minutes playing. It's getting really frustrating, especially because I don't want to miss...

mac

EA_Leeuw
4 years ago
Hey @KamWowzaaa,

Thanks for your visit to the forums and sorry to hear that you're having issues with The Sims 4 on your Mac.

Can you please check if the following steps do something for you?
- Close Origin + the game
- Open the directory of the Mods folder of the game and move the Mods folder out of the directory, onto your desktop (so the Mods folder is gone from the directory of the Sims)
- Open Origin again and repair the game: right-click on the game tile of The Sims 4 in Origin, choose Repair game
- Check if the game works again

EA_Leeuw

Community Manager

4 years ago

Hey @KamWowzaaa,

Thanks for your visit to the forums and sorry to hear that you're having issues with The Sims 4 on your Mac.

Can you please check if the following steps do something for you?
- Close Origin + the game
- Open the directory of the Mods folder of the game and move the Mods folder out of the directory, onto your desktop (so the Mods folder is gone from the directory of the Sims)
- Open Origin again and repair the game: right-click on the game tile of The Sims 4 in Origin, choose Repair game
- Check if the game works again

KamWowzaaa
Not applicable
4 years ago
Thank you!
- EA_Leeuw
  Community Manager
  4 years ago
  @KamWowzaaa, you're very welcome! I assume that it is working again now? :D