Forum Discussion

6 years ago

Sims 4 keeps crashing on 2020 iMac 27

Sims 4 keeps crashing or freezing during gameplay on 2020 27 inch iMac...Need help!! Recently purchased 2020 iMac 27 retina display thinking it could easily run Sims 4 on full screen. Every time I...

mac

Bluebellflora

Hero+

6 years ago

@ddp173

Move your Sims 4 folder from the Documents > Electronic Arts folder to the desktop and see how it plays with a brand new clean vanilla save.

AnaBoteo
5 years ago
@Bluebellflora it worked for a bit and then again
- Bluebellflora
  Hero+
  5 years ago
  @AnaBoteo
  
  Oh no. Was this after a game or OS update? Did you see SimsQARobo’s post above yours? Would be super helpful if you could share the files he’s asking for 🙂
  - Toddikins01
    New Novice
    5 years ago
    Yeah, I have now tried all of this and nothing has worked. I've gone as far as erasing my whole hard drive and starting over and that didn't work. I've crashed 3-4 times today alone and it just seems like it's gotten work. Even working from a new and fresh save file and it's still this bad. It's just been so frustrating that after all these months no near getting anything resolved. When the decorator pack came out I thought I was going to lose my mind. I kept trying to make it through a job but like 5 out of 6 times I crashed in the middle of a job. I am really losing faith anything is going to be done about it.