Forum Discussion
Bluebellflora
6 years agoHero+
Please can you provide more specific information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
6 years ago
@Bluebellflora Thank you for responding 🙂 Please see below for the details:
iMac (Retina 5K, 27 inch, 2020)
Processor 3.3 GHz 6-Core Intel Core i5
Memory 8 GB 2667 MHz DDR4
Graphics AMD Radeon Pro 5300 4 GB
I hope that information is helpful!
iMac (Retina 5K, 27 inch, 2020)
Processor 3.3 GHz 6-Core Intel Core i5
Memory 8 GB 2667 MHz DDR4
Graphics AMD Radeon Pro 5300 4 GB
I hope that information is helpful!
- Bluebellflora6 years agoHero+@MCBK10
Very, thanks 🙂 I've merged your posts into this thread where other users with the current 27" iMac and AMD Radeon Pro GPUs are also having issues.
Unfortunately the game is increasingly becoming more and more unstable on newer Macs with AMD graphics. Could you attach your config.log file so we can check your GPU is supported.
Try toggling windowed and fullscreen mode and playing around with the in-game graphics settings to see if it improves the situation. Always have Origin in-game disabled too - https://bluebellflora.com/2017/12/23/disable-origin-in-game/- 6 years ago@Bluebellflora I was playing this morning and it seemed perfectly fine, so it's clearly temperamental :P
Sorry, I'm not great at the technology - how do I do that exactly? I have the URL for that file, do I just post that? Or do I quite literally attach it somehow?THanks for the help.- Bluebellflora6 years agoHero+@MCBK10
Yeah, no one has figured out the trigger for it yet I don’t think ☹️
To attach the file, click reply. Below the message window in the bottom right you should see the option to attach a file.
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