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I got the game to function only once during the September patch, but during that game it crashed. Now every time the game loads it crashes or it allows me to get to a lot and that lot no longer has floors then it crashes.
- 6 years ago
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>c2c88c1ff84a08d05f88a2b9</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-10-15 19:29:52</createtime><buildsignature>Local.Unknown.Unknown.1.67.45.1220-1.200.000.468.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xc4e9</categoryid><stack> 0xc4e9 0x10cc7fd 0x10cd071 0x8e64c1 0x10d8677 0x86f153 0x8e6419 0x161a4e6 0x1614a3c 0x161587f 0x1087040 0x1086859 0x1086799 0xfac6a5 0xe09a28 0x3055 0x1d92 0x1d71 0xbf2ea 0x9e7f9 0x9e35f 0x9de47 0x82bea 0x81e3e</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 118.16<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,84,43866<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.7 (Build 19H2) GPU: AMD Radeon Pro 5300 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x7fff67b51000,'libobjc.A.dylib' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x100183000,'The Sims 4' 0x7fff312ac000,'Foundation' 0x7fff2ebef000,'CoreFoundation' 0x7fff2ebef000,'CoreFoundation' 0x7fff2ebef000,'CoreFoundation' 0x7fff2ebef000,'CoreFoundation' 0x7fff2ebef000,'CoreFoundation'(/baseaddr)</contextdata></report>
- Bluebellflora6 years agoHero+@tinytoons7499
That's great, thanks. Would you be happy share your lastCrash file and current save that is crashing with QA? Instructions here on how to send them the files - https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302 please supply a link to your post here. Or PM me and I can forward. - 6 years ago
The sims 4 keeps crashing on my iMac. It is up to date I have no mods installed. Ive tried deleting it and reinstalling it, and clicking repair on the game and nothing is working.
https://drive.google.com/file/d/1MimZWuHrFORnqqLB6MrHdY2YOERMr10S/view?usp=sharing
- Bluebellflora6 years agoHero+@tinytoons7499
Thanks! Can you please upload the lasCrash report too? It has numbers in the filename that are relevant. The Config.log file would be great too as it details your hardware and settings in more detail 🙂
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