Sims 4 keeps crashing on 2020 iMac 27
Sims 4 keeps crashing or freezing during gameplay on 2020 27 inch iMac...Need help!!
Recently purchased 2020 iMac 27 retina display thinking it could easily run Sims 4 on full screen. Every time I...
Forum Discussion
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Sure, here's what I got:
macOS Catalina
Version 10.15.7
iMac (Retina 5K, 27-inch, 2020)
Processor 3.3 GHz 6-Core Intel Core i5
Memory 16 GB 2667 MHz DDR4
Graphics AMD Radeon Pro 5300 4 GB
Hope this helps!
- @Devyldogg
Thanks. I've merged your post into this ongoing thread for the current issues with the 2020 27" iMacs as they are really struggling to play the game since the September patch. I'd be interested to see if other users with this specific Mac also have the black squares.
The black square is interesting, I've also seen that reported by users with the 16" MacBook Pros which have similar, but not identical, AMD GPUs and by other users on different setups.
This user also reported it several months ago https://answers.ea.com/t5/Technical-Issues-Mac/Black-Square-Over-Lot/td-p/9310893 They shared their save with me and I could also see it. Clicking on the lot under the black square and then exiting back to the map screen resolved it for me. Could you try that?Hmm, this is very interesting. I posted this because I originally was unable to find anyone with the same issue. I wasn't sure I'd get any responses so I really appreciate it! I tried loading the lot beneath it with the goth family and exiting the map so then I tried opening the lot below once again and exiting the game entirely. That also didn't work, in fact it deleted my saved game ☹️ the goth family replaced that file, so I deleted it. However now I seem to be able to start over completely and then maybe the box will no longer appear? I shall see. It has been pretty frustrating since this was already a new game I had to start to get rid of some technical issues before. I just don't know what seems to be going wrong.
Thanks again.
EDIT: I'd like to add if you meant clicking on the actual box to load that lot, that also did not work, it didn't do anything.
- @Devyldogg
How annoying! If it comes back upload your save and PM me the link so I can test in my game 🙂
