Sims 4 keeps crashing on 2020 iMac 27
Sims 4 keeps crashing or freezing during gameplay on 2020 27 inch iMac...Need help!!
Recently purchased 2020 iMac 27 retina display thinking it could easily run Sims 4 on full screen. Every time I...
Forum Discussion
Everytime I load my game, I can play for around 15 minutes before my screen freezes, and my screen turns into a red tv-static like thing, I don't really know how to explain, and whenever it turns into a red tv static thing, my computer crashes, and even if I force shut the sims down my computer gets messed up, like, it will put half of my screen on my safari tab, and the other on my other tabs open, it kind of looks like a broken glass. So I have to manually force my computer down by pressing the off button, and yes, I've treen playing without mods, with my resolution low and my settings low, it keeps doing this.
Specs of my computer:
Mac (Retina 5K, 27-inch, 2020)
3,3 GHz 6-Core Intel Core i5
8 GB 2667 MHz DDR4
AMD Radeon Pro 5300 4 GB
-I'm playing the normal version of the Sims 4.
-No, I'm not running an anti-virus
-I have tried to repair the game, aswell as updating it.
-I do use mods, I have tried removing them, the problem was not fixed.
I also added a picture that looks like my PC when my Sims crashes.
@UnicornKawaiiuwu The static:
file:///Users/eva/Documents/red%20tv%20statcic.jpg
file:///Users/eva/Documents/red%20tv%20statcic.jpg
- @UnicornKawaiiuwu
You and everyone else on a 2020 27" iMac it seems. I've merged into this thread, keep an eye out for any workarounds users may come up with. Try toggling between fullscreen/windowed mode and see if one works better than the other.Ok, can as many of you as possible please do this:
Open Terminal and copy and paste the following command then hit Return/Enter:
kextstat | grep -E -i "(amd|intel|graph)" | awk '{printf "%-50s%-20s\n",$6,$7}'Please then copy and paste the results here. This is confirming the driver versions of your AMD GPUs.
Just a reminder that EA are aware of this so all info you can add will help 🙂
It should look something like this
com.apple.driver.AppleIntelLpssI2C (3.0.60) com.apple.driver.AppleIntelLpssDmac (3.0.60) com.apple.driver.AppleIntelLpssI2CController (3.0.60) com.apple.iokit.IOGraphicsFamily (530.68) com.apple.driver.AppleIntelPCHPMC (2.0.1) com.apple.AppleGraphicsDeviceControl (3.50.15) com.apple.driver.AppleIntelCFLGraphicsFramebuffer (12.1.0) com.apple.kext.AMDSupport (2.1.1) com.apple.driver.AppleIntelLpssUARTCommon (3.0.60) com.apple.driver.AppleIntelLpssUARTv1 (3.0.60) com.apple.driver.AppleIntelSlowAdaptiveClocking (4.0.0) com.apple.kext.AMD9500Controller (2.1.1) com.apple.driver.AppleIntelKBLGraphics (12.1.0) com.apple.driver.AppleGraphicsControl (3.50.15) com.apple.driver.AppleGraphicsDevicePolicy (3.50.15) com.apple.kext.AMDRadeonX4000HWServices (2.1.1) com.apple.kext.AMDRadeonX4000 (2.1.1) com.apple.kext.AMDRadeonX4400HWLibs (1.0) com.apple.kext.AMDFramebuffer (2.1.1)
Here are my results
com.apple.driver.AppleIntelLpssI2C (3.0.60)
com.apple.driver.AppleIntelLpssDmac (3.0.60)
com.apple.driver.AppleIntelLpssI2CController (3.0.60)
com.apple.driver.AppleIntelPCHPMC (2.0.1)
com.apple.iokit.IOGraphicsFamily (576.1)
com.apple.driver.AppleGraphicsControl (5.2.6)
com.apple.AppleGraphicsDeviceControl (5.2.6)
com.apple.driver.AppleIntelCFLGraphicsFramebuffer (14.0.7)
com.apple.kext.AMDSupport (3.1.0)
com.apple.driver.AppleIntelLpssUARTCommon (3.0.60)
com.apple.driver.AppleIntelLpssUARTv1 (3.0.60)
com.apple.driver.AppleIntelSlowAdaptiveClocking (4.0.0)
com.apple.kext.AMDRadeonX6000Framebuffer (3.1.0)
com.apple.driver.AppleIntelKBLGraphics (14.0.7)
com.apple.driver.AppleGraphicsDevicePolicy (5.2.6)
com.apple.kext.AMDRadeonServiceManager (3.1.0)
com.apple.kext.AMDRadeonX6000HWServices (3.1.0)
com.apple.kext.AMDRadeonX6000 (3.1.0)
com.apple.kext.AMDRadeonX6200HWLibs (1.0)
