Sims 4 keeps crashing on 2020 iMac 27
Sims 4 keeps crashing or freezing during gameplay on 2020 27 inch iMac...Need help!!
Recently purchased 2020 iMac 27 retina display thinking it could easily run Sims 4 on full screen. Every time I...
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@siennathesimmer
I'm not asking for pictures, I'm asking for the full specifications of your Mac, as detailed in the link in my previous post. You may not think it relevant but I promise you it is š Could you also please attach the Config.log file from your Sims 4 folder to a post here.
I'm not asking for pictures, I'm asking for the full specifications of your Mac, as detailed in the link in my previous post. You may not think it relevant but I promise you it is š Could you also please attach the Config.log file from your Sims 4 folder to a post here.
- @Bluebellflora heres the copy paste of the config log since it wouldnt let me share:
=== Application info ===
Name: Sims4
Version: 1.71.86.1220
Build: Release
=== Rating info ===
GPU: 2 GPU Memory: 4 CPU: 1 RAM: 3 CPU Speed: 1400 Threading: 3
Adjusted CPU: 1867 RAM: 4096 Adjusted RAM: 3584 Cores: 2
=== Machine info ===
OS version: Mac OS X Version 10.15.4 (Build 19E287)
OS prod type:
OS major ver: 10
OS minor ver: 15
OS SP major ver:
OS SP minor ver:
OS is 64Bit: 1
CPU: MacBookAir6,2
Brand: Intel(R) Core(TM) i5-4260U CPU @ 1.40GHz
Family: 8
Model: 7
Cores: 2
HT: 1
x64: 1
Memory: 4096MB
Free memory: 1108MB
VA space: 4095MB
User: roxdelcar
Computer: MacBook-Air-Sienna
=== Graphics device info ===
Number: 0
Name (driver): Intel HD Graphics 5000
Name (database): 4th Gen Intel(r) Core processor graphics HD 5000 - Mobile Haswell - ULT GT3 [Found: 1, Supported: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 0a26, Board: 0000011b, Chipset: 0009
Driver: macOS Metal driver, Version: 0.0.0.0
Driver version: 0
Monitor: 00000000
Texture memory: 1536MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 0
Opt. features: -d24s8
=== Options ===
NumBoots 7
LightingQuality 2
GeneralReflections 2
ObjectQuality 2
VisualEffects 2
PostProcessing 1
UseUncompressedTextures 1
TerrainQuality 1
EdgeSmoothing 1
TerrainSlopeScaling 1
SimQuality 2
ViewDistance 3
AdvancedRendering 0
VerticalSync 0
UseHiDpi 0
UiScale 100
UseOSDpi 1
ResolutionWidth 1141
ResolutionHeight 779
ResolutionRefresh 0
SceneResolution 3
VisualQuality 0
FullScreen 0
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 1
Audiš¤utputMode 1
MasterLevel 35
VoiceLevel 36
SoundFXLevel 36
MusicLevel 52
MenuMusicLevel 53
UISoundSXLevel 33
AmbientLevel 255
FocusMute 1
MoodChange 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 1
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
FPInvertHorizontalRotation 0
FPInvertVerticalRotation 0
FPDisableCameraBob 0
AdvancedCamera 0
CameraSpeed 100
FPCameraSpeed 100
CursorSpeed 100
CursorAcceleration 100
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 3
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 1
MaxProtectedSims 0
SeasonLength 0
RainOptions 0
SnowOptions 0
TemperatureEffects 1
ThunderSnowStorms 1
IcyConditions 1
FameStartSimsOptedOut 0
NPCCivicVoting 1
EcoFootprintGameplay 1
BuildEcoEffects 1
ShowWhims 0
LifestylesEffects 1
DustSystem 1
ShowModListStartup 1
ModsDisabled 0
ScriptModsEnabled 1
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0
RazerOptionEnabled 0
AnimaticPack 1000
SurveysEnabled 1
MuteTutorialNarration 0
EnableFTUETutorialStart 0
=== Default Options ===
NumBoots 4294967295
LightingQuality 1
GeneralReflections 0
ObjectQuality 1
VisualEffects 1
PostProcessing 0
UseUncompressedTextures 0
TerrainQuality 1
EdgeSmoothing 0
TerrainSlopeScaling 0
SimQuality 1
ViewDistance 1
AdvancedRendering 0
VerticalSync 0
UseHiDpi 1
UiScale 100
UseOSDpi 1
ResolutionWidth 1517
ResolutionHeight 948
ResolutionRefresh 4294967295
SceneResolution 2
VisualQuality 1
FullScreen 0
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 1
Audiš¤utputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 255
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
MoodChange 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 1
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
FPInvertHorizontalRotation 0
FPInvertVerticalRotation 0
FPDisableCameraBob 0
AdvancedCamera 0
CameraSpeed 100
FPCameraSpeed 100
CursorSpeed 100
CursorAcceleration 100
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 1
MaxProtectedSims 0
SeasonLength 0
RainOptions 0
SnowOptions 0
TemperatureEffects 1
ThunderSnowStorms 1
IcyConditions 1
FameStartSimsOptedOut 0
NPCCivicVoting 1
EcoFootprintGameplay 1
BuildEcoEffects 1
ShowWhims 0
LifestylesEffects 1
DustSystem 1
ShowModListStartup 1
ModsDisabled 0
ScriptModsEnabled 0
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0
RazerOptionEnabled 0
AnimaticPack 1000
SurveysEnabled 1
MuteTutorialNarration 0
EnableFTUETutorialStart 1 - @Bluebellflora and heres what i could find abt my mac:
iMac (Retina 5K, 27-inch, 2020)
Processor- 3.8 GHz 8-Core Intel Core i7
Memory- 8 GB 2667 MHz DDR4
Graphics- AMD Radeon Pro 5500 XT 8 GB- @siennathesimmer
And the operating system please.
The Config.log file is telling me you're using a MacBook Air. Something's not right. Can you please trash the file and reload the game to force it to be recreated, then copy and paste it again here.
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