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ddp173's avatar
ddp173
Not applicable
5 years ago

Sims 4 keeps crashing on 2020 iMac 27

Sims 4 keeps crashing or freezing during gameplay on 2020 27 inch iMac...Need help!! Recently purchased 2020 iMac 27 retina display thinking it could easily run Sims 4 on full screen. Every time I...
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Ardeniia's avatar
Ardeniia
Rising Rookie
5 years ago

@BluebellfloraHi, I got busy for a while, sorry, but decided to do this today. Now my imac wants to update to BigSur, should I do it first? The update? or try the terminal thing first? (Edit: the graphic glitch is still there after the latest update.)

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @Ardeniia

    Could you do it before and after and post both sets of results here? It's a command to provide more in-depth info about your graphics drivers so would be useful to see if anything changed in Big Sur 🙂
      • Ardeniia's avatar
        Ardeniia
        Rising Rookie
        5 years ago

        com.apple.driver.AppleIntelLpssI2C (3.0.60)
        com.apple.driver.AppleIntelLpssDmac (3.0.60)
        com.apple.driver.AppleIntelLpssI2CController (3.0.60)
        com.apple.driver.AppleIntelSlowAdaptiveClocking (4.0.0)
        com.apple.driver.AppleIntelPCHPMC (2.0.1)
        com.apple.iokit.IOGraphicsFamily (576.1)
        com.apple.AppleGraphicsDeviceControl (5.2.7)
        com.apple.kext.AMDSupport (3.1.0)
        com.apple.driver.AppleIntelLpssUARTCommon (3.0.60)
        com.apple.driver.AppleIntelLpssUARTv1 (3.0.60)
        com.apple.driver.AppleGraphicsControl (5.2.7)
        com.apple.driver.AppleIntelCFLGraphicsFramebuffer (14.0.7)
        com.apple.kext.AMDRadeonX6000Framebuffer (3.1.0)
        com.apple.driver.AppleIntelKBLGraphics (14.0.7)
        com.apple.driver.AppleGraphicsDevicePolicy (5.2.7)
        com.apple.kext.AMDRadeonServiceManager (3.1.0)com.apple.kext.AMDRadeonX6000HWServices (3.1.0)
        com.apple.kext.AMDRadeonX6000 (3.1.0)
        com.apple.kext.AMDRadeonX6200HWLibs (1.0)

        Edit:Sorry! did you want it to the other thread?? My kids keep distracting me...

        Edit 2: Must push the update till tonight.

    • Ardeniia's avatar
      Ardeniia
      Rising Rookie
      5 years ago
      @Bluebellflora Hi! Here are the after BigSur update -results:

      Executing: /usr/bin/kmutil showloaded
      No variant specified, falling back to release
      com.apple.driver.AppleIntelLpssDmac (3.0.60)
      com.apple.driver.AppleIntelLpssI2C (3.0.60)
      com.apple.driver.AppleIntelLpssI2CController (3.0.60)
      com.apple.driver.AppleIntelLpssUARTCommon (3.0.60)
      com.apple.driver.AppleIntelLpssUARTv1 (3.0.60)
      com.apple.iokit.IOGraphicsFamily (585.1)
      com.apple.AppleGraphicsDeviceControl (6.2.9)
      com.apple.driver.AppleGraphicsControl (6.2.9)
      com.apple.kext.AMDSupport (4.0.4)
      com.apple.kext.AMDRadeonX6000Framebuffer (4.0.4)
      com.apple.driver.AppleIntelPCHPMC (2.0.1)
      com.apple.driver.AppleIntelCFLGraphicsFramebuffer (16.0.2)
      com.apple.driver.AppleIntelSlowAdaptiveClocking (4.0.0)
      com.apple.driver.AppleIntelKBLGraphics (16.0.2)
      com.apple.driver.AppleGraphicsDevicePolicy (6.2.9)
      com.apple.kext.AMDRadeonX6000HWServices (4.0.4)
      com.apple.kext.AMDRadeonX6200HWLibs (1.0)
      com.apple.kext.AMDRadeonServiceManager (4.0.4)
      com.apple.kext.AMDRadeonX6000 (4.0.4)

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