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ddp173's avatar
ddp173
Not applicable
5 years ago

Sims 4 keeps crashing on 2020 iMac 27

Sims 4 keeps crashing or freezing during gameplay on 2020 27 inch iMac...Need help!! Recently purchased 2020 iMac 27 retina display thinking it could easily run Sims 4 on full screen. Every time I...
mac
Ardeniia's avatar
Ardeniia
Rising Rookie
5 years ago

@BluebellfloraHi, I got busy for a while, sorry, but decided to do this today. Now my imac wants to update to BigSur, should I do it first? The update? or try the terminal thing first? (Edit: the graphic glitch is still there after the latest update.)

Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago
@Ardeniia

Could you do it before and after and post both sets of results here? It's a command to provide more in-depth info about your graphics drivers so would be useful to see if anything changed in Big Sur 🙂
    • Ardeniia's avatar
      Ardeniia
      Rising Rookie
      5 years ago

      com.apple.driver.AppleIntelLpssI2C (3.0.60)
      com.apple.driver.AppleIntelLpssDmac (3.0.60)
      com.apple.driver.AppleIntelLpssI2CController (3.0.60)
      com.apple.driver.AppleIntelSlowAdaptiveClocking (4.0.0)
      com.apple.driver.AppleIntelPCHPMC (2.0.1)
      com.apple.iokit.IOGraphicsFamily (576.1)
      com.apple.AppleGraphicsDeviceControl (5.2.7)
      com.apple.kext.AMDSupport (3.1.0)
      com.apple.driver.AppleIntelLpssUARTCommon (3.0.60)
      com.apple.driver.AppleIntelLpssUARTv1 (3.0.60)
      com.apple.driver.AppleGraphicsControl (5.2.7)
      com.apple.driver.AppleIntelCFLGraphicsFramebuffer (14.0.7)
      com.apple.kext.AMDRadeonX6000Framebuffer (3.1.0)
      com.apple.driver.AppleIntelKBLGraphics (14.0.7)
      com.apple.driver.AppleGraphicsDevicePolicy (5.2.7)
      com.apple.kext.AMDRadeonServiceManager (3.1.0)com.apple.kext.AMDRadeonX6000HWServices (3.1.0)
      com.apple.kext.AMDRadeonX6000 (3.1.0)
      com.apple.kext.AMDRadeonX6200HWLibs (1.0)

      Edit:Sorry! did you want it to the other thread?? My kids keep distracting me...

      Edit 2: Must push the update till tonight.

  • Ardeniia's avatar
    Ardeniia
    Rising Rookie
    5 years ago
    @Bluebellflora Hi! Here are the after BigSur update -results:

    Executing: /usr/bin/kmutil showloaded
    No variant specified, falling back to release
    com.apple.driver.AppleIntelLpssDmac (3.0.60)
    com.apple.driver.AppleIntelLpssI2C (3.0.60)
    com.apple.driver.AppleIntelLpssI2CController (3.0.60)
    com.apple.driver.AppleIntelLpssUARTCommon (3.0.60)
    com.apple.driver.AppleIntelLpssUARTv1 (3.0.60)
    com.apple.iokit.IOGraphicsFamily (585.1)
    com.apple.AppleGraphicsDeviceControl (6.2.9)
    com.apple.driver.AppleGraphicsControl (6.2.9)
    com.apple.kext.AMDSupport (4.0.4)
    com.apple.kext.AMDRadeonX6000Framebuffer (4.0.4)
    com.apple.driver.AppleIntelPCHPMC (2.0.1)
    com.apple.driver.AppleIntelCFLGraphicsFramebuffer (16.0.2)
    com.apple.driver.AppleIntelSlowAdaptiveClocking (4.0.0)
    com.apple.driver.AppleIntelKBLGraphics (16.0.2)
    com.apple.driver.AppleGraphicsDevicePolicy (6.2.9)
    com.apple.kext.AMDRadeonX6000HWServices (4.0.4)
    com.apple.kext.AMDRadeonX6200HWLibs (1.0)
    com.apple.kext.AMDRadeonServiceManager (4.0.4)
    com.apple.kext.AMDRadeonX6000 (4.0.4)
      • Ardeniia's avatar
        Ardeniia
        Rising Rookie
        5 years ago
        @Bluebellflora I was able to go to romace fair, that's at the same spot I think... Didn't do it on purpose, forgot it was there. But other than that the two apartments are glitched and either I can see similar graphic problems (more red maybe) or the whole game crashes.

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