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Anonymous's avatar
Anonymous
8 years ago
Solved

Sims 4 keeps freezing on my Mac - help!

Hey there!  I'm wondering if someone could give me some technical advice as I'm useless! I've been playing the Sims 4 on my Mac since I bought my Mac well over a year ago now - I've had the odd fre...
mac
  • Bluebellflora's avatar
    Bluebellflora
    8 years ago

    @Samilou1989

    Yes. If it worked with a new clean game then crashed with your old saves then the problem is most likely with one or more saves. @crinrict's site is great for information on saves - http://sims4.crinrict.com/en/2014/09/save-games/

    It may be that your save game has corrupted in which case there's not much you can do apart from start again ☹️

Bluebellflora's avatar
Bluebellflora
Hero+
8 years ago

@Samilou1989

Thanks 🙂

Your Mac is getting hot because games use a lot of resources and demand a lot of power. The whirring sound is the fan ramping up to cool your Mac down so no heat damage is caused. Elevate your Mac and make sure air can circulate underneath.

Can you move your Sims 4 folder from Documents > Electronic Arts onto your Desktop then try playing your game again? It will be like new but don't worry, all your Saves etc. are in the folder you moved.

Anonymous's avatar
Anonymous
8 years ago

Since my last comment I went back into the Electronic Arts - Sims 4 folder and pasted my saves into the saved folder from the saves folder which I moved onto the desk top. Started the game up all my content was there an the crash happened. Do you think it could be something to so with the saves being bugged or something? 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    8 years ago

    @Samilou1989

    Yes. If it worked with a new clean game then crashed with your old saves then the problem is most likely with one or more saves. @crinrict's site is great for information on saves - http://sims4.crinrict.com/en/2014/09/save-games/

    It may be that your save game has corrupted in which case there's not much you can do apart from start again ☹️

    • Anonymous's avatar
      Anonymous
      8 years ago

      @Bluebellflora Heloooo again, I had a read up about saved info and managed to revert back to an older save before the corrupted one, I'm currently building a new house (what I wanted to do anyway) so not much lost and it seems to be working fine and it's been going for a few hours now.

      Thank you sooooo very much for your kind help <3

      Happy Simming!

      Sam xx  

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