Forum Discussion
Bluebellflora
5 years agoHero+
Which EA folder are you referring to? Where is it located? Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
5 years ago
The EA folder I mentioned is located on my computer, under my Documents folder. My Mac is a Mac Pro (late 2011), which is currently operating on macOS Sierra
- Bluebellflora5 years agoHero+
Can you please post the complete specs as asked for in the link. 2011 Macs do not support Metal so have to run the Legacy Edition of the game. However the Mac Pro can be an exception based on your exact model.
- 5 years ago
Sorry, I have attached a photo of my mac's operating system here
- Bluebellflora5 years agoHero+@kcassie1214
Thanks. You have a MacBook Pro which doesn't support Metal so you need to run the Legacy Edition in order to still be able to play. More info on the Legacy Edition here - https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-Legacy-Edition-thread/m-p/8420037#M22694