Forum Discussion

11 years ago

Solved

Sims 4 Mac keeps crashing on initial loading screen with update for how to fix

Hello, I purchased the Sims 4 for my mac yesterday and was able to play for about 2-3 hours, stopping and starting a couple times and the game worked pretty fine. It was a little laggy but turning ...

mac

DaisyDykes
11 years ago
Yes it's working fine now, just can't put the graphics quality above low.

Anonymous

11 years ago

Approved

I did this and it still won't work ☹️

Anonymous

7 years ago

Approved

same

Tremayne4260
Hero
7 years ago
Have you tried to move your entire Sims 4 folder to your Desktop and then starting the game? Sometimes outdated Mods/CC can cause the game to not start properly. Once you move the Sims 4 folder to your Desktop, DO NOT DELETE IT! This is where your saved games are stored.
Once you move the folder and then try to start the game, remembering that none of your saves or CC will be present. If you can play, create a new sim and play for about an hour to insure that nothing else happens while playing.
Please note that when either new content is released or a patch comes out, you will need to check your Mod/CC sites to see if they have updated to be compatible with the latest patch/content.