Sims 4 not working after update

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? The current one 🤷‍♀️
What expansions, game packs, and stuff packs do you have installed? Get famous and Island living
Steps: How can we find the bug ourselves? By playing
What happens when the bug occurs? I can go into sims and create a sim just fine it’s when I move them into the household it won’t let me play with them I click the play arrow thing and it just does the noise and doesn’t let me play
What do you expect to see? My sim in the house I selected
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No

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Can anyone help me?

I wasn’t meant to put often I was meant to put 100%

I was also meant to put Yes for the last one instead of No, sorry I’m just really tired lol