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3118742's avatar
3118742
Not applicable
4 years ago

sims 4 quits unexpectantly

hi! everytime i go to play the sims 4 it pops up and loads for about 3 seconds before it quits unexpectantly. I've tried EVERYTHING to fix it and nothings working. I've uninstalled/reinstalled the si...
mac
Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago

@3118742 

You haven't tried EVERYTHING.....

  1. Update your OS, it is woefully out of date. Update to either the latest version of Big Sur or update to Monterey. You can do this via System Preferences.
  2. Enable vsync. Your model Mac has a known issue https://answers.ea.com/t5/Technical-Issues-Mac/-WORKAROUND-game-Mac-freezes-on-Mac-with-M1-chip/m-p/9754933#M40222
  3. Follow these steps to launch a new clean game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163

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