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Anonymous's avatar
Anonymous
8 years ago

Sims 4 running slow off mac

Sims 4 running slow off Mac, tried everything to fix still no luck ! Help please

Details:

macOS High Sierra
Version 10.13.2

MacBook Pro (13 inch, mid 2012)
Processor 2.9 GHz intel core i7
Memory 8 GB 1600 MHz DDR3
Startup disk Macintosh HD
Graphics intel HD Graphics 4000 1536 MB

10 Replies

  • @rkr13 @nougatnafnaf

    Have you changed all your in-game settings to low? Is it still slow if you move your Sims 4 folder to the desktop and launch a new, clean game? @rkr13 your Mac is fairly old and the Intel HD 4000 has always struggled with the game @nougatnafnaf Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162

  • nougatnafnaf's avatar
    nougatnafnaf
    Seasoned Rookie
    8 years ago

    I haven't changed any settings (they are and have always been) on max. - haven't moved any folders either - ever.

      MAC OS High Sierra version 10.13.2

      Modelnavn: MacBook Pro

      Model-id: MacBookPro11,3

      Processornavn: Intel Core i7

      Processorhastighed: 2,5 GHz

      Antal processorer: 1

      Antal kerner i alt: 4

      L2-buffer (pr. Core): 256 KB

      L3-buffer: 6 MB

      Hukommelse: 16 GB

      Boot ROM-version: MBP112.0142.B00

      SMC-version (system): 2.19f12

      Graphics: 

      NVIDIA GeForce GT 750M 2 GB

      Intel Iris Pro 1536 MB

    Thank you 🙂

  • nougatnafnaf's avatar
    nougatnafnaf
    Seasoned Rookie
    8 years ago
    well I did as you suggested and then the game wouldn't launch at all :/ (put the old folder back and deleted the new one first).
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    8 years ago

    @nougatnafnaf

    That's strange and shouldn't happen. The game should automatically create a new Sims 4 folder in Documents > Electronic Arts. Can you repair the game and try again? When you say it didn't open, did anything happen at all?

    Downloading and installing the GPU driver directly from NVIDIA will help improve smooth gameplay but it isn't normal practice and is done at your own risk. Apple don't update the drivers very often which is more than irritating. I have written a guide on how to do it here if you need it.

  • nougatnafnaf's avatar
    nougatnafnaf
    Seasoned Rookie
    8 years ago
    Thank you for the guide to Apples software. The game DID create a new Sims 4 folder indeed, but just wouldn't load - at all. The report read, that loading stalled 10 minutes, that is all I know.
  • nougatnafnaf's avatar
    nougatnafnaf
    Seasoned Rookie
    8 years ago

    regarding your guide I can only find drivers for windows - not for mac?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    8 years ago

    @nougatnafnaf

    I can't help you with that here, please leave a comment on my site under the guide if you need help 🙂 I can tell you that you need to follow the instructions and screenshots to get the drivers to show up for Mac, don't just blindly choose macOS as you won't find any.

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