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rhaider's avatar
rhaider
4 years ago

Sims 4 running slow on iMac Pro

Sims 4 is running excruciatingly slow on my iMac. My specs are below ... any idea what can be done?

macOS Monterey version 12.0.1

iMac (Retina 5k, 27-inch, 2017)

Processor 3.5 GHx Quad Core Intel Core i5

Memory 16 GB 2400 MHz DDR4

Graphics Radeon Pro 575 4GB

Radeon Pro 575:

 

  Chipset Model: Radeon Pro 575

  Type: GPU

  Bus: PCIe

  PCIe Lane Width: x16

  VRAM (Total): 4 GB

  Vendor: AMD (0x1002)

  Device ID: 0x67df

  Revision ID: 0x00c4

  ROM Revision: 113-D000AA-931

  VBIOS Version: 113-D0001A1P-025

  EFI Driver Version: 01.00.931

  Metal Family: Supported, Metal GPUFamily macOS 2

  Displays:

iMac:

  Display Type: Built-In Retina LCD

  Resolution: Retina 5K (5120 x 2880)

  Framebuffer Depth: 30-Bit Color (ARGB2101010)

  Main Display: Yes

  Mirror: Off

  Online: Yes

  Automatically Adjust Brightness: Yes

  Connection Type: Internal

mac

3 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago
    @rhaider

    When you say excruciatingly slow:

    - is it slow loading?
    - is it lag in-game?
    - what else are you running including background apps
    - how big are your save files?
    - how big is your Mods folder?
    - how much storage space is left on your Mac?
    - Are you switching between the game and other apps regularly?
    - have you tried a new clean Sims 4 folder?
  • rhaider's avatar
    rhaider
    4 years ago

    Thanks for responding. 

    1. - is it slow loading?
      Yes
    2. - is it lag in-game?
      Yes
    3. - what else are you running including background apps 
      Typically just have Google chrome running. 
    4. - how big are your save files?
      not sure how to view the size, will try to find out
    5. - how big is your Mods folder?
      same as 5
    6. - how much storage space is left on your Mac?
      937GB out of 1TB
    7. - Are you switching between the game and other apps regularly?
      not very often
    8. - have you tried a new clean Sims 4 folder?
      Reinstalled it via Origin

    Essentially, as soon as I launch Origin and start Sims 4, it severely bogs down my computer as there is a very noticeable lag in general. In other words, Sims4 is lagging and in addition causing slowness to my computer while it's running.

    I reduced the graphics down to 'Low' and that has helped but not a huge difference. Previously the graphics were set to 'Low-Medium'.

    Given my specs, is it unreasonable to set the graphics higher than 'Low'?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago
    @rhaider

    Plenty of space, that's good but it would still be helpful to know how big your saves files and Mods folder are. Single click on one of the files then hold down the CMD key and press i to bring up the info window.

    Google Chrome is a huge resource hog, I refuse to use it on that basis. Try closing it and see what difference it makes, properly quitting it, not just closing the window.

    This thread may also help https://answers.ea.com/t5/Technical-Issues-Mac/-Sims-4-causes-severe-system-lag-not-in-game-lag/m-p/8689242

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