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EA_Mai
EA Staff
8 years agoHi @galexandrakis,
Let's see if we can find out what's going on 🙂
You mention sometimes it works fine and sometimes it runs slowly. Do you know if there's anything specific that happens when it runs slowly? For example, could you try to open the game while you don't have any other applications open or just after restarting your computer?
Could you explain what goes slowly? For example, are your Sims taking more time than usual to complete what you ask them to?
Thanks!
-Mai
Let's see if we can find out what's going on 🙂
You mention sometimes it works fine and sometimes it runs slowly. Do you know if there's anything specific that happens when it runs slowly? For example, could you try to open the game while you don't have any other applications open or just after restarting your computer?
Could you explain what goes slowly? For example, are your Sims taking more time than usual to complete what you ask them to?
Thanks!
-Mai
- 8 years agoYes, I always open the game when no other applications are open because I want it to run as fast as it can.
As for what goes slowly, generally the game lags a lot more, even in low graphics mode. These are under the same conditions when the game goes faster. I have a few mods and a little cc but like I said it works fine sometimes. Also, I suppose my Sims do take longer to start tasks (the bubble with the task doesn't descend into the active zone).- EA_Mai8 years ago
EA Staff
Hi @galexandrakis,
One of the times it's running slow, could you try to create a new save game from the Main menu and see if it makes a difference? If not, could you restart your computer and see if just after restarting it it runs better?
Could you tell us which macOs you have installed in the computer? Fully updated High Sierra?
Thanks!
-Mai- 8 years agoYes, I will do that and let you know as soon as it happens again. As far as OS, I am running High Sierra, yes.
Thanks!
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