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edieccook's avatar
edieccook
6 years ago
Solved

sims 4 save data and mods missing

Hi, So I updated my sims 4 recently, which caused it to stop working due to 'missing data'.  Long story short, after a while I was able to get it to start working again, but when I finally went bac...
mac
  • Bluebellflora's avatar
    Bluebellflora
    6 years ago
    @edieccook

    Don’t thank me yet, we need to get you back in your game first 🙂

    Could you go into Documents > Electronic Arts and move the Sims 4 Legacy Edition folder to your desktop then relaunch the game. Set up a household then save your game and quit. Go back into Documents > Electronic Arts and a new Sims 4 Legacy a Edition folder should have been created. Open it and then open the saves folder - are there new saves in there?
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @edieccook

    Hmm. And inside the Sims 4 Legacy Edition folder is your saves folder from the Sims 4 folder in the same location?
  • edieccook's avatar
    edieccook
    6 years ago
    @Bluebellflora Yeah, I moved all of my sims 4 folder data over to the new folder and then deleted the empty folder, but when I opened the game and exited it again, a new one had been created with everything original (I believe) in it apart from my save data, which is still in my legacy folder...
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @edieccook

    That’s normal, the game will create a new folder if there isn’t one there. Are you sure your saves are in Documents > Electronic Arts > The Sims 4 Legacy Edition > saves?
  • edieccook's avatar
    edieccook
    6 years ago

    @Bluebellflora
    Ah, ok, thank you! And I am almost definitely sure it is in the right place, but just to make sure I'm not missing out on some sort of detail, I have attached a screenshot of the info of my saves folder and what it actually looks like, hopefully this can help solve what's wrong! Thank you again for helping me

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @edieccook

    Don’t thank me yet, we need to get you back in your game first 🙂

    Could you go into Documents > Electronic Arts and move the Sims 4 Legacy Edition folder to your desktop then relaunch the game. Set up a household then save your game and quit. Go back into Documents > Electronic Arts and a new Sims 4 Legacy a Edition folder should have been created. Open it and then open the saves folder - are there new saves in there?
  • edieccook's avatar
    edieccook
    6 years ago
    @Bluebellflora omg! Thank you so much!! A new folder was made and I decided to move my old saves into it to try it out and I finally have them back!! You have literally been a life saver :D Thank you!!!

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