Sims 4 Stuck On Loading Screen Oct 2024

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Kit Reveal: Morgan Elsbeth
CG_Meathead
Capital Games Team
8 months ago

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cant’t apply for university?
43 minutes ago
belthebuilder
Deleted mod keeps returning
4 hours ago
Blueview
Game hasnt worked for 3 months, freezes on loading screen
5 hours ago
crybabykaty
Can't play my save game
5 hours ago
deborahnys
Error message when launching The Sims 4
7 hours ago
28a91d6e23cba478

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Before the update my game was working fine and now it's just stuck on the 'sims 4' title screen. I've restarted my laptop, moved it...","body@stringLength":"436","rawBody":"

The sims just came out with an update and now I can't load my game. Before the update my game was working fine and now it's just stuck on the 'sims 4' title screen. I've restarted my laptop, moved it onto my desktop and deleted and re-installed the game and I literally have no clue how to fix it. Last time re-installing the game seemed to work but now I can't seem to move past the title screen. Any help would be appreciated!!

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@gabiec09 That's probably enough information (MacBook Air, M1 chip, 8 GB RAM), but please also let us know whether iCloud Drive is active and syncing the contents of Documents. I'll move your thread to the Mac tech forum in the interim.

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@gabiec09 Just to be clear, you moved the Sims 4 user folder out of Documents > Electronic Arts and onto your desktop? If not, please do so now.

\n\n

If that doesn't or didn't help, please run a dxdiag and attach it to a reply.

\n\n

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

","body@stringLength":"565","rawBody":"

@gabiec09 Just to be clear, you moved the Sims 4 user folder out of Documents > Electronic Arts and onto your desktop? If not, please do so now.

\n\n

If that doesn't or didn't help, please run a dxdiag and attach it to a reply.

\n\n

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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Yes that's what I did and it didn't work like it had previously.

I have a mac so hopefully I did the right thing 🥹

","body@stringLength":"134","rawBody":"

Yes that's what I did and it didn't work like it had previously.

I have a mac so hopefully I did the right thing 🥹

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Sims 4 Stuck On Loading Screen Oct 2024","moderationData":{"__ref":"ModerationData:moderation_data:10996680"},"body":"

Ok I'm glad! My iCloud drive doesn't have the Sims 4 downloaded on it. Thank you!

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Open a Finder window and click on the Sims 4 folder once to select it. Click on View > Show Path Bar in the menu bar. Now please take a screenshot of that whole Finder window and post it here.

What content from your old Sims 4 folder did you add to the new Sims 4 folder the game created?

Please rename the newly created Sims 4 folder, just add a 1 or something to the folder name, then launch the game. How far into the loading process does it get?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"206","kudosSumWeight":0,"postTime":"2024-10-23T11:15:39.666+01:00","lastPublishTime":"2024-10-23T11:15:39.666+01:00","metrics":{"__typename":"MessageMetrics","views":4959},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-mac-en/message:10996676/message:10996681","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDM5OjF8aW50LDEwOTk2NjgyLDEwOTk2Njgy","node":{"__ref":"ForumReplyMessage:message:10996682"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10996682":{"__typename":"ModerationData","id":"moderation_data:10996682","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10996682":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3822850"},"id":"message:10996682","revisionNum":1,"uid":10996682,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-mac-en"},"parent":{"__ref":"ForumReplyMessage:message:10996681"},"conversation":{"__ref":"Conversation:conversation:10996676"},"subject":"Re: Sims 4 Stuck On Loading Screen Oct 2024","moderationData":{"__ref":"ModerationData:moderation_data:10996682"},"body":"

I'll attach the screenshot.

It doesn't create a folder for the game, just the packs? When I moved the game to my desktop it just has another copied version of it which gets to the title screen and thats it.

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Forum Discussion

Kit Reveal: Morgan Elsbeth

cant’t apply for university?

Deleted mod keeps returning

Game hasnt worked for 3 months, freezes on loading screen

Can't play my save game

Error message when launching The Sims 4