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@gabiec09 Just to be clear, you moved the Sims 4 user folder out of Documents > Electronic Arts and onto your desktop? If not, please do so now.
If that doesn't or didn't help, please run a dxdiag and attach it to a reply.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Hi, I tried following your suggestion and now I have three The SIms 4 folders in my Electronics Arts folder. Can you please explain hat I did wrong? Now none of my saves are showing in the game. I can get past the loading screen, but only when I remove all of my mods. When I have any mods in my mods folder the game can't launch. I think I really messed up my game by trying to move the folder to my desktop. Each time I try to drag The Sims Folder away it reappears.
- Bluebellflora9 months agoHero+@mxoymgdpeoa1
Your game is messed up because you have incompatible Mods which have probably broken in the new patch. This is evident because it will not load with your Mods folder in the Sims 4 folder. I have already provided an explanation for this in my post on page 1 but here it is again https://answers.ea.com/t5/Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
About The Sims 4 Technical Issues - Mac
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