Sims 4 Video Card Error on MacBook Air
Hey, sorry if this question has already been asked but I can't find an answer. When I try to launch the Sims 4, it displays this: Unable to start: Can't run The Sims 4 with the video card in ...
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@gwencatherine
Is there a config.log file in your Sims 4 folder? If so can you please upload it or copy/paste it in spoiler tags here?
Is there a config.log file in your Sims 4 folder? If so can you please upload it or copy/paste it in spoiler tags here?
Yeah definitely, thanks for responding! Here it is:
Thanks! Your Intel HD 6000 chip is in the GraphicsCards.sgr file that the game looks in for a match. Could you also post the specs. of your Mac so we can double check it's picking it up correctly. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Of course, here:
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