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QueenGarrie's avatar
QueenGarrie
7 months ago
Solved

Sims 4 won’t launch from EA app

This problem started yesterday. When clicking play in the EA app, the window minimises as if sims is about to launch, but the immediately the app comes back up. Sims will not launch at all.  I h...
mac
QueenGarrie's avatar
QueenGarrie
7 months ago

Hi. Restarting doesn’t make any difference I’m afraid. Also, sometimes it won’t work in the morning and then will work later in the day. I’ve not been able to pinpoint anything that is causing it. 

in case it was a memory problem I have moved all my other files to an external hard drive but that hasn’t made any difference either. 

honestly I feel like I’ll just keep plodding on with it and use it when I can. I definitely won’t be buying any more packs though as it’s too disappointing to not be able to play them. 

Bluebellflora's avatar
Bluebellflora
Hero+
7 months ago
@QueenGarrie

No, I meant memory as in RAM, not storage.

It sounds like something on your Mac is causing this as it’s so random. Set up a new user account on your Mac and try playing in that account. Don’t set up iCloud and don’t install or run anything apart from EA App and the game. Have the user account as clean as possible.

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