Sims Delivery Error 00000008:00000000000000c8

I saw somebody else on this forum had the same issue, but they used a windows and steam whereas I play on a mac and origin. So basically I just moved my Sims 4 Electronic Arts folder into the iCloud because I'm running out of storage on my mac, anyways I don't think that's what started the problem. I just went onto my sims load world and that error just popped up. Someone said they could repair it on origin? If that works, someone please tell me how to do that. I'm not even sure what Sims Delivery is or if it's important or not. Just send help please!!

mac

Bluebellflora
2 years ago
@popcorn2230

The Windows thread related to this issue with OneDrive is here and follow the same principle https://answers.ea.com/t5/Technical-Issues-PC/Sims-Delivery-Error-00000008-00000000000000c8/td-p/12914476

You cannot just move your Sims 4 folder to iCloud and hope it works, it won't. For more information and help see this Mac thread https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Saves-CC-Mods-or-Library-items-disappeared/td-p/10242133

To repair your game, right click on the game in your Origin Games Library and click repair game.

33 Replies

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Bluebellflora
Hero+
2 years ago
@popcorn2230

The Windows thread related to this issue with OneDrive is here and follow the same principle https://answers.ea.com/t5/Technical-Issues-PC/Sims-Delivery-Error-00000008-00000000000000c8/td-p/12914476

You cannot just move your Sims 4 folder to iCloud and hope it works, it won't. For more information and help see this Mac thread https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Saves-CC-Mods-or-Library-items-disappeared/td-p/10242133

To repair your game, right click on the game in your Origin Games Library and click repair game.
popcorn2230
Seasoned Traveler
2 years ago
Just adding onto this situation, I repaired the game like @Bluebellflora suggested but now all my other load games have disappeared. Can I get these back?
Bluebellflora
Hero+
2 years ago
@popcorn2230

Did you read that second link I posted?
popcorn2230
Seasoned Traveler
2 years ago
Sorry for taking so long to reply @Bluebellflora
Yes I did read it, unfortunately I don't have enough storage right now and I currently don't have access to an external hard drive. So I'm guessing there isn't another way to retrieve them until I am able to do that? Thanks so much for your help!
Bluebellflora
Hero+
2 years ago
@popcorn2230

No probably not. You need to free up storage so the user data (Sims 4 folder) is local on your Mac. Other alternatives, when you get an external drive are to store the game installation on the external and/or the Sims 4 folder.

Game installation - Origin > Installs & Saves > change the Game Library location to the external

Sims 4 folder - https://answers.ea.com/t5/Technical-Issues-Mac/-Creating-a-symlink-in-macOS-to-store-the-Sims-4-folder-on-an/m-p/12329439#M54554
Olivelalive
2 years ago
I’ve tried everything you said. I don’t know what to do anymore, please HELP
Olivelalive
2 years ago
@Bluebellflora
Bluebellflora
Hero+
2 years ago
@Olivelalive

Yes?
Olivelalive
2 years ago
@Bluebellflora Sorry all my message deleted and I didin't notice. I'v tried everything you already recommend but I still have the error.
I don't have mods, I've unistall origin and the game, reinstall it, make the update of my mac (Sonoma 14.1.2), I've let access to all the disc to origin and the sims game, I've turned of my firewall, I also make a reset on origin, repare the game and made a dignostic of origin. I juste don't know what to do anymore ☹️.

I join you a screenshot of my electronic arts file, please tell me if you need anymore infos?

Thank you so much for your time
Bluebellflora
Hero+
2 years ago
@Olivelalive

Thanks. What exact issue are you having?

What is in the 'content' folder?