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shellyshai's avatar
shellyshai
Rising Novice
5 years ago

Sims freeze but time carries on

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.69.59.1220
What expansions, game packs, and stuff packs do you have installed? Eco Lifestyle // Get Famous // Seasons // Cats & Dogs // City Living // Get to Work // Realm of Magic // Parenthood // Vampires // Tiny Living // Fitness // Bowling Night
Steps: How can we find the bug ourselves? Load up the game and try to give the sim a task.
What happens when the bug occurs? When the game loads, if you give a sim a task to do, they will freeze and not do the task, but the time will continue to pass. If sims are asleep, they will not wake, even if the sleep is interrupted manually. Eventually, the Mac instructs you to force quit the game because there is no more memory for it.
What do you expect to see? Gameplay without freezing and sims completing tasks when requested.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Nothing to add

8 Replies

  • shellyshai's avatar
    shellyshai
    Rising Novice
    5 years ago

    @crinrict Hi, yes I did. I originally had the father winter issue (i.e. he never arrived on Winterfest, and then from that point my game would regularly freeze and the time would freeze with it). But recently, the time does not freeze anymore, so I'm not sure if it is the same issue. I think this started happening after the December patch, but I can't say for sure.

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @shellyshai Does it happen on another save that didn't have issues too ?

    Frozen Sims are usually a dead-lock somewhere.

    Can you press anything when the Sims are frozen ? Usually it can be resolved by removing task from Sims or clicking ESC and going to the map
  • shellyshai's avatar
    shellyshai
    Rising Novice
    5 years ago

    @crinrict I didn't have any other previous saves, but I've just made a new one and that's working fine. I can open the calendar, relationships, traits and things like that, but I can't select any options within them, and removing the task doesn't appear to do anything. I'll have to try opening the map, if I can, though.

  • shellyshai's avatar
    shellyshai
    Rising Novice
    5 years ago

    @crinrict Hi, sorry I had just given up on this save because I couldn't find a solution. I went and checked it today to see if it had been fixed, and it froze again. I think I'll just have to abandon it, thank you for your help though 🙂

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