Forum Discussion

bio-zoned's avatar
6 years ago

Sulani Waves Screen Glitch (Black Waves)

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.52.100.1220
What expansions, game packs, and stuff packs do you have installed? Get to Work, Get Together, City Living, Cats & Dogs, Seasons, Get Famous, Island Living, Parenthood, Dine Out, Spa Day, Laundry Day, Patio Stuff, Vintage Glamour Stuff, and Romantic Garden Stuff.
Steps: How can we find the bug ourselves? Unsure
What happens when the bug occurs? There seems to be a split across the screen that only affects the waves overlay in Sulani, it turns them from a white foam to a black foam and it moves when you move your camera.
What do you expect to see? All white foam overlay.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

When I restarted the game with my CC removed, the split still occurred, but at a different angle. The bug also did not appear until today, though I did notice once that the waves had appeared all black, without the split. Please let me know if the video links do not work, I've never uploaded a bug issue before, so I'm not too sure I'm doing everything correctly.. Thanks!

7 Replies

  • Moving this to the mac forum.

    Could you post your Mac's specs

    To find the info about your Mac click on the Apple icon in the top left corner of your desktop then select About This Mac

  • Here are my Mac's Specs: 

    2017 13" MacBook Pro

    macOS: Mojave 10.14

    2.3 GHz Intel Core i5

    16 GB 2133 MHz LPDDR3

    Intel Iris Plus Graphics 640 1536 MB

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @bio-zoned

    Thanks 🙂

    Keep your mods out of the game for now, trash the localthumbcache.package file and the Options.ini file in the Sims 4 folder and repair your game. Then load it and see if it still happens. Your graphics will have been reset to default settings but for the moment please don't change them for testing.
  • bio-zoned's avatar
    bio-zoned
    6 years ago

    I did what you said but the glitch it still there, I deleted my mods completely so it wouldn't interfere as well.. I also noticed that there was some glitching with sliders, notifications, and loading screens that came back.. I have attached screenshots of those, not sure if the go in hand with the wave glitch or separate, but just after I downloaded Island Living this happened, but it went away after I restarted my game that day, not sure why it is back.. Let me know if I can try anything else! Thank you for all your help! 🙂 

  • bio-zoned's avatar
    bio-zoned
    6 years ago

    I let it play through all intros and the glitch was still there.. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @bio-zoned

    Ok, thanks for trying and reporting back. You could set up a new user account on your Mac and play in that account to see if it's anything in your existing account conflicting but I doubt it will be. ☹️