Forum Discussion

cooosje's avatar
6 years ago

The Sims 4 EA folder missing

Okay so I've tried literally everything.

I can't find The Sims 4 folder in my Electronic Arts folder. It only shows 'EA Services' which leads to 'Licenses' which leads to nothing. I updated and restarted my game, I have been playing for 2 years so I did start it, it's not in my iCloud storage as I do not use any of that (I switched it off).

As many of you say, it is NOT in my documents>electronic arts folder. 

What should I do?

1 Reply

  • @cooosje 

    You're looking in the wrong Electronic Arts folder. User data is never stored in the Library > Application Support folder. Out of interest, why did you look there? I've noticed more people have been looking there and no idea why 🙂

    Open Terminal (Applications > Utilities) and copy and paste the following command then hit Enter/Return:

    find ~ -type d -name "*The Sims 4*" 2>/dev/null

    This searches for Sims 4 folder on your Mac.

    Please copy and paste the results here.