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My computer is on MacOSCatalina, version 10.15.7, the model is a Macbook air 13-inch from 2017, it has an i5 processor, 8 GB 1600 MHz of memory, Intel HD Graphics 6000 1536 MB. I have been attempting to play the normal version of the game. I'm not running any antivirus. I've tried to repair the game multiple times but it still crashes. I've tried removing my mods and cc but it still crashes. I've also tried uninstalling but that didn't fix it either. I tried moving my sims 4 folder out so the game could regenerate a new one but it still crashed after I opened the game. I also tried disabling origin but the game crashed. I cleared all the cache files in the cache folder. I hope that helps!
Is there a lastCrash file in the Sims 4 folder? If so, could you copy and paste the contents in a post here please.
Those are just jpegs in the cache folder, the worst they can do is take up space on your Mac.
- 4 years ago
I do not see any.
- Bluebellflora4 years agoHero+@Fevrixr
Hmm. Bit of a worry that it won't even play a completely clean game with a new TS4 folder. You didn't move over any of the contents of your existing TS4 folder such as saves?
At what exact point during the game process is it quitting? Before it gets to the main menu? After you try to load a save? In CAS? In build mode? Live mode? With a specific family? On a particular lot?
What is your computer setup? Do you play with your Mac on your lap? On a hard surface? Elevated? With an external display?- 4 years ago
Right now all my saves are out of my game. I haven't moved them back in the game yet. When the game crashes it docent really crash at like a specific point. It crashes about 5-7 minutes after I've pressed play from my origin games library. Most of the time its in CAS or in game. I've left the game on the home screen and it crashes too. Ive played with a few new and old saves that are on different lots and they still crash. Most of the time when I play my Mac is on my lap but I've also tried on a flat surface and it still crashes.
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