Forum Discussion
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Are you getting an error message? If so please post a screenshot.
If not, what exactly is happening when you try to launch the game? Are you trying to launch it from the app or by pressing play in Origin?
1. legacy edition - i've had this version since 2020
2. no, i am not running antivirus
3. yes, i've tried to repair the game in Origin
4. I have those but I can't check if they are corrupted or not as The Sims will not open
5. uploaded a screenshot of the storage - i also have an external hard drive that i use
I click "play" on origin, the sims app icon appears in my docs. after some seconds (once i hover over the app it says "application not responsive") it disappears (without opening) and takes me back to origin. I do not get any error msgs. screenshots attached
- 3 years ago
I am having the same issue now :/
- Bluebellflora3 years agoHero+@MsSimSima
No one is running the Legacy Edition anymore because it is not available, your game will be attempting to run the current version.
No. 4 - exactly. Corrupted Mods can prevent the game from properly loading. Did you move your Sims 4 folder from Documents > Electronic Arts to the desktop and then launch the game?