Forum Discussion
Where is the game installed to now? Have you moved a folder called Sims 4 Packs? The base game and the Sims 4 Packs folder (contains your Packs) must be installed in the same location, When you install on an external drive, Origin will verify and sometimes repair the game files if you have unplugged the drive at some point before launching Origin.
- 4 years ago
Atm it should be on the hard drive but I can’t see it. A lot of my stuff is on the cloud or an external hard drive and when I did play it last it would only work when the external hard drive was plugged in which it currently is. It’s saying it preparing for a download but has remained on 0% for the last 7 hours.
- Bluebellflora4 years agoHero+@EKYoung95
Try the Origin reset tool https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/- 4 years ago
It’s not working. I managed to get on some chat with them but it wasn’t working. Everything suggested just didn’t work. Unsure what to do 😭